Step 2: Under the Show these items on the desktop, make sure the Hard disks and External disks options are enabled. Step 1: Go to Finder, and on the top left, click on Preferences. You can enable the Finder to detect the external drives, by following these steps: One of the reasons your Mac might not display your external drive is the Finder’s settings.

If it does, it should show up something like this. Then, in the left window pane, under the hardware sub-section, click on USB and check if it detects the external hard disk. Click the Apple icon on the top left, and select About This Mac, and then click on System Report. You can check if the USB port of your Mac is faulty by going into System Report.

You may try to attach other drives or computer peripherals to check if the dongle is working or not. Newer Apple MacBooks come with USB Type-C ports, which require a dongle to connect to the traditional USB-A external hard disks. You may also try to plug your external hard drive into another USB port. If the external drive isn’t connecting and is showing a problem, try to attach it to other laptops and see if it works. Double-check if your Mac’s USB port is working properly.

Open wd external hard drive mac